Twelve Letter Company takes great pride in the quality and craftsmanship of our olive oil and packaging. Our customers’ satisfaction is of the utmost importance.
If you are not completely satisfied with your purchase, you are welcome to contact us at 929.321.3106 or roubi@twelvelettercompany.com to address the issue. Unfortunately, due to the perishable nature of olive oil, no refunds or exchanges are accepted. Shipping and handling charges are non-refundable.